The Panorama programme highlighting shocking staff behaviour in care homes is probably only demonstrating the tip of an iceberg.
Care home staff are generally on very poor wages with long hours. More reasonable hours and better wages would reduce the stress of the job and give staff a better standard of living which would address some of the problems. Good supervision by skilled managers throughout the day and night would reduce the chances of abuse. This costs money at a time when the fees charged by care homes are being squeezed.
As taxpayers we need to decide our priorities, dignity and a high standard of care for our elderly loved ones or allowing the uber-rich to pay minuscule rates of tax?