Something of a steep learning curve today. There has been a problem for users transferring address books from RM EasyMail to Glow Mail. I attempted to illustrate the procedure with a screencast complete with commentary. Having spent most ofthe afternoon on this I discovered that when converted into Flash the sound and picture no longer synchronised. So just now I have finished a silent movie with captions which you can see on the Dundee FAQ site. The video is linked to the Glow Functions category of questions.